Alfiya M.
2 years ago
Verified
Zoho CRM - a middleware to cloud usage review
So I was in a middleware team at builder.ai. The product on which I worked used to gather customer data where they used to customise there own software. This customer data use to flow from our middleware to clouds like Salesforce, Netsuite, Zoho CRM. So here we had Zoho, this had implied rules for the data to enter in and get stored on any cloud. We had ticketing as well for customer service
Louise H.
2 years ago
Verified
Zoho CRM is an intuitive and handy tool for maintaining excellent customer relationships.
As crucial as they are, maintaining healthy customers relationships wasn't always easy for us up until we employed Zoho CRM to assist us. It has helped us to have a free space to interact with our customers which has seen us build very healthy relationships with them. More to just communicating, Zoho CRM allows us to manage our customers information with ease.
Greg R.
2 years ago
Verified
Affordable, robust, dynamic, and capable with a few bugs
Zoho CRM has been great! It covers our needs as a company and has been a vast improvement from how we did things before. There are oddities and things that are a bit frustrating to work through, but overall, it has been a great purchase.
Michael B.
2 years ago
Verified
Zoho CRM is the way to Go.
There were a few kinks that needed to be worked out but overall the support to work them out was great and timely. I personally wouldn't work with any other at this point.
Farheen R.
2 years ago
Verified
Zoho CRM- Comprehensive solution at reasonable price
Overall really good value for the price that we pay. The case-wise history maintenance feature actually help us to segment leads and has increased our productivity, There are too many features which is actually not required for many business, they can cut it to make interface cleaner.