Our overall experience is positive because whenever we run into an issue which we cannot resolve, one of the customer success technicians jumps on a call to help us with a solution.

The main problems we were looking to solve with Captivate were improved accuracy of our calculations, increased transparency of the commissions process, and reduced time to calculate. I think we've realized all of the above and I’m not sure how we’d scale or handle our current plans in Excel.

This commission program can now automate many of the processes that used to take me hours and hours each week. CaptivateIQ has been quite helpful in making our commission deadlines much more achievable, especially at a fast-growing firm like ours. Furthermore, CaptivateIQ has decreased an incalculable number of human errors.

Commission processing time is down significantly, what used to take hours is now being done in one or less. Statements are quick to deploy and easy to understand. There is a lot more confidence in the plans as they are being administered systemically and not through multiple spreadsheets.

Working with their implementation, support, and customer success teams has been incredible! Very helpful and responsive