Verified
after using Mfiles for 2 years now I can honestly say best DM out there.
we have seen a jump in productivity and also the paper has been minimized inside our processes
Verified
M - Files Review
M- Files is a great document management device. It's very user friendly. There are a few things I would change, the reporting function is not as useful as i would like. It should have more capability to search and export more records. The search function should be changed to include "between"
Verified
Ok product
Can be slow need better customer service and training. Good videos. Dealership provides poor support and follow up
Verified
Great Software. Poor Support
I love the concept of M-Files. They do tend to overpromise and then fail to support. We were told several things were out of the box. The support staff was extremely painful setting up and then allowing external folks to still have access. With security in mind I have been unable to limit a users security to a class and project as designed. If they improve their communication, training and customer service I believe this software will go far. It is a little expensive.
Verified
Great on Features ---> Support is lagging
So I found M-files to be very feature rich but when I am trying to do anything complex, I have to go to the community forum because support takes too long to reach me back. Manual for complex stuff is somewhat non existent. M-files are great for CAD file management but it needs better tutorials and/or examples. It seems like it is great deal but the i takes so much time to hunt down the right information through the website/forums.