Great vendor to work with. Has helped with more than we could have expected. Always willing to answer questions about the software or make necessary enhancements. We started using just Nvendor about 10 years ago and has now turned into pretty much the whole suite of products. We also used QuestSoft for Fair Lending, CRA, and HMDA, which was recently acquired by Ncontracts. That vendor was also great to work with. But the future abilities that they have in the works for those products is going to be great.

We want to use the intranet portal to connect with our employees across San Antonio, provide support and answers to their member service requests, and show how their roles tie into our larger mission as a credit union. OnSemble has allowed us to do that. We have all of our resources and procedures posted in a searchable format. We highlight recognition and team photos to help everyone feel the "team" environment, and offer opportunities to participate in community events. The OnSemble portal has been a key part to delivering on these goals, and the team at OnSemble was incredibly supportive to us making this possible!

We were trying to reduce paperwork and create a portal that was useful for every department in their everyday jobs, removing things off of network drives and organizing them in Onsemble. We love our new portal.

I generally have a good experience with this software and the support team. This software is a very easy to use product with many useful "ready-made" modules, and "drag-and-drop" features that are great for jumpstarting an intranet site. The "Customer Success Managers" and the customer service team are supportive, helpful and proactive when trying to assist their clients. However, while the software allows for a lot of control in some regard, it does not allow control in others; for example, the look and feel of certain modules cannot easily be modified. The ease of certain aspects of the software seems to limit control over other aspects.

We use our OnSemble portal EVERY DAY to share information, promos, procedures and policies with our team across the country. We also have built several pages that allow us to have fun activities going throughout the year - helping with Employee Engagement and driving new staff to experience all that OnSemble provides. I also cannot say enough good things about the Support and Tech teams at OnSemble. They are quick to respond and find the answer to any question or creative block I'm having. They also share with me the steps they took to resolve an issue so that I am able to do it myself later (I love that!). The addition of the Spark community where clients from around the country can share ideas has been great.