We got Promapp for a 14,000 employee organisation that operates in the early education industry. This organisation did not have any business processes in place, documents stored in various places, experienced a high rate of staff turn-over and with it knowledge retention was a challenge. For this organisation to maintain its operations, it needed a simple, intuitive solution that would help in bringing policy, procedures, processes, glossary, roles and responsibilities and systems list together and make it accessible at the fingertips of all of its employees across Australia.

The benefits of using K2 have been different for different units within the University. Some users feel that they saved money on other software purchased and others feel that they have robust and fill featured automation

Eliminates manual and repetitive workflows and tasks. Eliminates need for human intervention on workflows. Delivers accurate outcomes.

K2 is a robust and flexible platform but there is a bit of a learning curve associated with the product. Much work has been done to improve this initial experience, especially in recent releases. The latest version of the product is a major step forward in this regard. Also, I have worked with several members of the K2 support staff. Most of the individuals I've encountered are very helpful and excellent at quickly identifying problems and solutions. Occasionally, I have had some lackluster experiences with support, but that is often due to an entry level technician not escalating an issue as quickly as I would like.

I have been using Promapp for over 4 years now and love it more today then ever before. Having gone through several organizational transformation programs the bottom line is still true, you need to have an organized, well thought through process to make an organization productive and profitable. The simplicity with which we can build and change processes aligned to our organization is just elegantly simple, allowing all our people to understand what their core role processes are and how they fit into the bigger picture. It allows us to simply deliver guides, hints, tools and explanations about how our business works to our people. One of the additional features I enjoy is the Risk module, which allows me to identify, score and measure risks and mitigations that exist in our processes. Overall the tool is simple to build, simple to deploy and simple to use. It is an enabler, it will do nothing on its own but if you allow it to work for you then you can make your business a much more productive place! The team at Promapp have always been fantastic to work with, from pre-sales, consulting, through deployment to BAU support. Their vision for future use and enhancements is also excellent, which allows me to feel confident about the future of the tool. In short, I'm a fan