Absolutely fantastic! We recommend Action1 to all our SME clients. The remote access particularly is a great time saver.

Action1 have been excellent at all stages during the evaluation process - from pre-sales to support. The team are approachable and knowledgeable and have been quick to respond in all areas. During the deployment stage we engaged with support to check our approach was inline with best practice and support were able to help steer us to ensure our deployment fully utilised the feature set and met our overall needs. A great solution all round.

Very positive, firstly it is free for under 100 endpoints. you dont get that anywhere. It accepts cmd and ps1 scripts, you can deploy your own software. Its great.

Overall, Action1 is appreciated for its scalability, flexibility, and ability to adapt to varying organizational needs and IT environments. While there may be areas for improvement, such as simplifying the learning curve and enhancing integration capabilities with third-party tools, the platform generally receives positive feedback for its comprehensive feature set and its ability to streamline IT management processes.

I tried other RMM solutions before trying Action1. Their competitors wanted a lengthy service contract and couldn't scale down to what we initially needed. After trying Action1 and working with their sales team I knew that I had found a winner. The 100 free endpoints is such a generous offering, it's such an invaluable service and has already saved our organization hundreds of hours. If you're reading this review I urge you to try it, you have nothing to lose - it's so easy to deploy, you'll wonder how you managed without it.