Great experience. Small installer footprint with a quick scan on the endpoint. Scheduled Updates can be set via Automation. Security is a key cornerstone of the company.

The tool itself has been vital in helping us discover vulnerabilities not only with Windows, but with third-party software which we struggled a lot with beforehand. The agent deployment tool connects straight to Active Directory and was on all our available Windows assets literally within an hour of deploying. We went from having limited Windows vulnerabilities and update controls to having full visibility across our estate and the ability to deploy mass updates on scheduled, control the reboot process, update servers during maintenance times and patch all the third-party apps you can imagine.

I wish I had found Action1 before I committed to another RMM. The main functions of my very expensive RMM are redundant as I'm really only using it for Splashtop and PSA. Although Action1 doesn't replace the full RMM I can use much cheaper tools to bridge the gap. A very overlooked part of Action1 is it's application deployment capabilities. Only 1 RMM comes close to Action1 for application deployment.

Otherwise I'm totally sold on this product and would advise others to try it and see for themselves what It's capable of doing for them and saving time supporting your network.

Action1 is easy to use, every option is clear and there's quite a lot of customisation options, setting automations is really clear - had very few issues, anything we throw at it "just works" monitoring the history, errors are clear and easy to work through.