Verified
Unsatisfied with the software performance
I would rate it an 8 out of 10. As someone familiar with IT services, I understand that no software is perfect and there may always be bugs that require fixing.
Verified
I use GoTo Resolve to keep track of all my customer support tickets in one place.
The software is user-friendly and helps me efficiently manage customer requests.
Verified
GoTo is helpful for remote work
GoTo Resolve gives us the solution we need for remote employees to connect to PCs in office
Verified
I use GoTo Resolve to manage and track customer issues efficiently and effectively. It's been a game changer for our team!
The customizable ticketing system and real-time reporting are excellent features. It's made our workflow so much smoother.
Verified
Excellent IT support tool
Positive, GoTo Resolve has made it easy for me to provide remote assistance to users and where when I'm anywhere. I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the middle of a road trip.