Verified
Not the pretiest, but perfect for MSPs like me
a way to track tickets from inception to resolution, way to track billable time for clients, way to track projects, way to track crm info
Verified
Kaseya BMS - ticketing with all of the meat and potatoes features
For the cost, this is a great software. It does what it needs to do, ticketing. Projects can use a bit of work but they still do the job.
Verified
Great Product to Use for IT/MSP
Great and Amazing product that can be use in Business.
Verified
Awesome ticketing software
Our main ticketing software which is so complete in every aspect we use it. Projects and service calls are great to ensure we are actually checking the work that needs to be done.
Verified
Great Integrations
We continue to invest in Kaseya's stack and BMS was a pivotal piece in this. The integrations are powerful and will hopefully provide a strong value case in time savings as we move down the road using it.