Verified
Org Management
Overall business management has improved customer service with automated workflows. Better employee time management and tracking.
Verified
Kaseya BMS
I love the dashboard on the Finance Dashboard. It tells you which contracts are ending soon and has a graph that's autogenerated to show your current month, quarter or year sales per client with percentages.
Verified
BMS is a serviceable CRM at a good price, but leaves a few things to be desired.
We saved some money over our previous CRM.
Verified
Plenty of features
The user interface is clear and easy to navigate
Verified
Great IT Ticketing System
Honestly its been quite good. My complaints are few. The interface is very sleek, clients get emails for tickets without too much information being thrown at them which has often helped bridge the gap for complicated issues