Chris H.
2 years ago
Verified
InvGate is very easy to use for both helpdesk and end users. It doesn't try to be a Swiss army knife
Organization, problem tracking, time management
Lori L.
2 years ago
Verified
Service Desk organizes our day.
I love the fact that the users can create there own tickets, it saves my techs a ton of time. We had an issue with SD removing workstations after an amount of time with no respose, but I was able to change the very quickly with the guidance of Invgate. I like the fact that end users can score the techs tickets. There are many reports available, and customizable. I was easily able to customize the service level agreements.
Jorge A.
2 years ago
Verified
Very friendly application!!
Invgate is a n excellent aplication to drive the tickets of IT requirements. The interface is very friendly and is very easy to use for final users and administrators
Irving O.
2 years ago
Verified
GOOD
this software is really good, it has every thing we need for the manage of IT support.
Juan Eduardo
2 years ago
Verified
I've never before used a helpdesk software so easy
Service Desk improved my workday assisting me with internal clients request by providing an efficient and easy administration. Users are very excited with Knowledgebase feature also.