Fernanda A.
2 years ago
Verified
Amazing tool!
Invgate Service Desk manages complex processes in a very easy and nice to use way. The integration with Invgate Asset Management tool is amazing. We saved a lot of hidden costs and the tools were payed with that. The analytics and reports are very good and gave us a lot of visibility.
Isaac V.
2 years ago
Verified
Invgate has provided our organization with excellent service and ticketing solutions.
It's friendly UI that end users feel comfortable navigating though. The Service Desk has been adapting well to our environment and we're getting many compliments from staff stating that its alot easier the Kace.
Rene M.
2 years ago
Verified
Quick to get started with excellent support. Easy to use with added functionality.
The tracking and management if service desk requests and updates to the users as to status. Dashboard reports to continually monitor performance. The support for electronic workflows is an bonus feature that has value.
Jeffrey U.
2 years ago
Verified
The most flexible help desk software ever written. If you can think it, it will do it.
Ease of use. Ability to create multiple help desk divisions to keep service requests separated. One stop for our end. Great product.
Greg D.
2 years ago
Verified
InvGate Service Desk Review
InvGate is a pretty good product overall. There are a lot of little annoyances, but if they were to fix these, it could be a pretty great product.