My overall experience is EXCELLENT. One image for many models is awesome.

Ability to push drivers for each machine with the image

I am able to get replacement laptops for our remote users imaged and shipped in minutes, reducing downtime in the field.

We've implemented SmartDeploy as an alternative to SCCM. Using it to re-image a few devices for a client we found it simple and easy to setup. You can easily setup a source image in Hyper-V, capture it and then download a driver pack from the massive library of drivers. Excellent tool and has become our go to tool for imaging.

Smart deploy technical support Is very helpful when you get a hold of them. From setup to imaging they were able to walk us through any issues we had starting our first image. After learning how to start an image adding or removing software was easy to do.