Seth T.
1 year ago
Verified
TDX does a fairly good job, and they listen to their users.
They have been fairly responsive and good about working with us to figure out solutions.
Cristina L.
1 year ago
Verified
Communication from Entry to Completion
The ability to submit support requests and receive updates from the time of submitting the request to the point of it being closed out is most helpful. It eliminates the "what's the status of my project" emails.
Sarah B.
1 year ago
Verified
Use this product, you won't regret it.
We have used 4 other ITSM tools and this one is by far the best one we have used and implemented. They are great to work with.
Latela B.
1 year ago
Verified
Honest Opinion.
The prompt emails replies, no latency at all.
Amy S.
1 year ago
Verified
TeamDynamix is the best ITSM solution I have used
TeamDynamix' support has exceeded beyond my expectation. They are quick to respond, are transparent with what they are working on and listen to their customer's ideas for improvements.