Verified
Solid ITSM tool for almost any size organization
Easy to use from an admin and user perspective. Simple layout that covers all the needs.
Verified
So far so good
So far I've used it every day and it has been easy to pick up and use.
Verified
Could be more seamless...
Navigating on the software is not too difficult. There are multiple tickets one could submit for different service needs.
Verified
Smooth Transition
It's working fine. Better than Cherwell
Verified
Streamlined Service Desk
It has been a great tool that we have expanded several times to better serve the organization.