Verified
Great platform for service management needs
Ticket volume has increased, but so have user satisfaction scores. Time to resolve has decreased. More and more departments are seeking to use it for their own service management.
Verified
TD from an ed-tech perspective
Adopting TD has allowed us to mature as an organization.
Verified
Good Client Portal Usability, but needs more
The client portal is simple and easy to use.
Verified
Team dynamix is a great product
The tdx folks are great to work with. They respond to tickets I submit typically within an hour of submitting them. Always kind and professional
Verified
TDX Review
Useability. Able to create shared ticketing applications for other departments to use.