Salesforce is a wonderful customer relationship management program. I used it in my previous job for contact maintenance and used it as a tool for teaching in training of sales specialists. It’s functionality is unmatched.

The Salesforce Sales Cloud come with both web and cloud that offers some amazing feature like to generate leads, interact with customer via chat, emails, call in software itself. Dashboard is fully automated which help real time data quickly and more accurately.

Overall a very good integrated experience in leveraging the visibility that SalesForce provides different areas of the organizations, ie: Sales, Services, Managed Services, Hardware Support.

Mi experiencia ha sido muy óptima. Aunque la personalización fue algo lenta, logró un aumento de la productividad.

Overall it is very effective and am happy to be using it.