Once you get the hang of it, it is the most valuable tool in what concerns CRM. As a ticketing system, it is neat and quite intuitive - most of it is automatic, according to your settings. All the functionalities (send emails, leave comments, store contacts and more) are there. It might include a chat functionality that if automatized, can make your customers in touch with you in some clicks. As a knowledge base it is complete, everything that happens on Salesforce remains there for everyone to consult - not only articles but also past tickets

A great experience for our company to build our main page for customer and sales services

For our team, Salesforce Sales Cloud has been a success. It resembles a contact organizer on steroids with incredible power. All in one location, we are able to handle deals, track leads, and communicate easily. Salesforce even assists us in projecting future sales and pinpointing areas in need of development. Although there was some initial setup required, the increased productivity and favorable effect on our sales pipeline made the effort worthwhile.

Once the guest signed the authorisation form will be received

It was a fantastic tool to ensure my clients best results.