Of course, for the first several days, I faced somewhat a problem to orient myself in all the functions and characteristics of Sales Cloud. However, thanks to the depth of the excellent technical support team that you offered to us, it simply took us a short time to address any concern that we developed.

I think Salesforce has potential to be a tool people love to use, but today, sales cloud is more of an obstacle than it is a helpful tool. An overhaul of the UI would go a huge way to improve and there is much work needed to deliver on an experience that actually aids the sales teams using it.

Our overall experience with Salesforce Sales Cloud has been greatly efficient and productive. We have had a very solid working experience with all the features in Salesforce Sales Cloud. It has helped us to improve our sales activities from lead scoring abd prospecting to engaging with customers to close up deals.

My overall experience with Salesforce Sales Cloud has been positive. It’s a powerful tool for managing customer relationships and sales processes, and once you get the hang of it, it can really improve how you work. The platform helps keep everything organized and gives you a clear view of your sales pipeline and performance. It took some time to learn at first because there are so many features, but the customization and automation options are worth it. The ability to work from anywhere with the mobile app is also a huge plus. Overall, it’s a solid tool for any sales team.

Salesforce has definitely been beneficial for Client management and recordkeeping. It's been great for data gathering and sorting. You would either have to know some computer skills or willing to learn if you are not going to rely on tech support to setup and keep all maintenance for you. Support has been reliable and helpful.