use of finding parts after used on the equipment

Customer Service has been great. Never seems to be any downtime from the servers.

Maintenance Connection makes it easy to track what maintenance has been done and what needs to be done. There is flexibility to add unusual tasks easily.

I have called into MC several times for various reasons over my brief period of use. I have always found the staff more than helpful. As a company I find that MC stands behind their product, and values in a way that proves that they care, not only for the bottom line, but also for the experience of he user. The functionality of the system is so versatile that it can accomplish things for a variety of industries. I look forward to learning more about the system and it's applications going forward and applying it to our industry. One item that I have had trouble with in the past, was as a new user, learning the systems capability. While MCU is a great tool, I have found that the videos are a bit dry and hard to stay engaged during. The supplemented examples are a great feature and I find that they are often times more helpful. The more I learn about MC and its applications the more I would like to incorporate it into our business. Thank you for a great product.

This is great. Nice to work close up with all the techs and be able to ask questions and get answers back right away. i have a lot of questions about my day to day operations and hoping to find short cuts and an easier way to get through steps.