Once we transitioned over to the full SQL version everything ran much faster and the program was quite pleasant to use. Overall Efile Cabinet gets the job done, but there is definitely room for improvement with functionality and being user-friendly.

eFileCabinet is a great software if you like to integrate with 3rd party ones. It offers a good amount of time to free trial, so I do recommend checking it out.

Not good at all. See above.

I have been using eFile for almost 2 years and consider myself fairly tech savvy. With eFile, any technical issue is usually resolved very quickly as their Tech support is top notch, but the actual web-based portal can occasionally be bothersome. File uploading is not as streamlined as I believe it could be. I must say that Recent improvement to the platform addressed some issues I had in the past with the original web-based version. I also find that I prefer some feature of the original version and some from the new version. The new version has a cleaner look to it, but unfortunately, I haven't figured out how to get the best of both versions. Regardless, I prefer this over paper files and my staff likes not digging through paper files also. I'm confident that the system will continue to be refined and should suit the needs of the majority of users.

Overall eFileCabinet has been a good experience. Support is very good and it is easy to get a hold of them. I do like the ease of being able to send documents to Secure Drawer. Some of our clients use that function to send us documents and they like the security of it and the ease of it. A lot of our clients are elderly farmers and they are really not into using computerzied equipment or software, but the ones that do, do like it.