I have used CW since 2009. I could not manage my business without it, nor would I want to. Its affordable, reliable, and has what I need. The biggest challenge with any tool that forms the backbone of your company is to learn how to best utilize it, and they have an amazing training University and Consulting team to help with that.

In the last 5 years we have jumped All In with ConnectWise, LabTech, Quosal and several of their 3rd party products. Let me just say that it was one of the best business decisions we have ever made. I should mention that it was not always easy and there were issues along the way but ConnectWise & LabTech have had growing pains along the way, but we have not had any support related issues recently.

Our company had high hopes for Connectwise, but unfortunately what was promised and sold did not materialize into what we received. After a terse series of emails back and forth they did concede and allow us out of our contract. We are currently using commitcrm and are much happier with the price, options and support. We stumbled across commitcrm on our own and there has been zero marketing hype, just a free demo which lets us experience the product first hand.

We have used ConnectWise for years and help other companies optimize their work flows and processes to save time, automate and grow their businesses. We use ConnectWise in our day to day operations and love its ease of use. Having everything in one business tool makes it easier to manage daily functions, especially when they are all right there, at your fingertips. Our company also participates in the Beta program and the PIN program which allows us to provide valuable insight and input to the ConnectWise development team.