Verified
User Friendly Tool
It had User Friendly Interface for the employees. It could be connected via mobile.
Verified
Help is just a click or a call away
Have been able to get things resolved or a ticket created when an issue is more global than just my computer.
Verified
Very easy to use
When my computer acting up I can send for help through help desk to find my solution
Verified
Yes to the help
Overall I think it’s great and glad that we are using it .
Verified
Good product for the right company
Decent support, great with service but needs to expand its sales and reporting capabilities. If your business is service based, this is a great program for you