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Michele H.

2 years ago

Verified

mHelp has been a welcome addition to our office. We are finding it to be valuable to our business.

We got rid of paper invoices, which has allowed us to streamline our billing and has saved our office countless hours. We are able to view our business at a glance on our computers and even on our phones when we are away from the office. We are just starting to see the benefits of using the scheduling board. The customization features are awesome!

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Mark J.

2 years ago

Verified

Our experience has been extremely positive. No other company would go this far for a customer.

We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.

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Jaime A.

2 years ago

Verified

Good program

Very easy to use with what i needed to use it for.

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Jamie S.

2 years ago

Verified

Excellent Platform

The demo and set up was great! They did the hard part with our onboarding.

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Sylvette F.

2 years ago

Verified

Poor Support - Poor Reporting

Customer services is lacking. Reports are basically non-existent. Requests to incorporate a feature to help the software grow into a more robust platform are not incorporated, in essence ignored. Opening a case for support took over 3 weeks! Software freezes and there are down-times that impact the daily operation and dispatching of technicians.