Verified
Yet another solution that doesn't really solve anything
Not sure why anyone would pay for a solution that doesn't display the schedule properly.
Verified
Business = Changed Forver
When I first opened my small IT firm, we were blessed from the get go with multiple clients. But multiple clients mean multiples upon multiples of network assets to keep track of. We heavily relied on Excel spreadsheets to keep track and Quickbooks notes for service ticket accountability. Keeping track of all that was a separate full-time job in itself. But the dark day was creeping up on us. It only took a power outage and a fried backup drive to almost put us out of business. Our records were gone and work kept flooding in. That is when I shopped for solutions and landed at MHelpdesk. I consolidated our CRM and assets and can now easily track work performed across devices. Service ticket accountability is top notch with client-side signatures proving jobs have been completed. Best of all, it is all hosted in the cloud! Worry about our records data-retention is now an old scary story we can tell our kids. Thank you MHelpdesk for giving us one place to keep our business functioning as the fine-tuned machine it is now.
Verified
Unbelievable!
Did I mention the consistently outstanding after sales service?
Verified
This product is great, but not for smaller companies
MHelpDesk is so user-friendly! If you have any sort of tech-savvy abilities, this software is incredibly easy.
Verified
I really like the 'simplicity' of mhelpdesk.
We are residential electricians and mhelpdesk is helping us to schedule the appointments with our customers, get written all quotes (also done in mhelpdesk) customer approved, invoices sent out, payments made right through the program and now we can sent out a receipt to our customers for the paid invoices. We love it! It's easy to maneuver even for people like myself, who is not very tech savy. Whenever we had an issue, we connected with their super friendly, professional customer service and had our problems resolved in no time. We certainly highly recommend mhelpdesk.