Verified
Powerful tool to work in a real collaborative way
The best thing that product does is the easy way that you can implement (you really can) very complex ITIL base process
Verified
Great mobile interface
Solid product overall
Verified
Amazed that this good a service desk product exists for this price
VALUE. This product does everything we wanted for an amazingly low cost.
Verified
Great Software for Technology Industry
The software is designed for tech team to collaborate information so various groups can understand progress and team members contribution before final resolution. It works well for small company to maintain internal communication without all the emails and organized via project base ticket created.
Verified
Great software for small companies
Works well for small companies to maintain internal communication. The ticket creation works much better than all those internal emails. This software is well worth the price.