Verified
Fresh Succeeds where others fail.
Great.
Verified
1 year review of this great ticketing software
Having a proper way for our employees to submit trouble tickets to our I.T. team that are trackable and also have a running log for individual employees to look back on to see what issues they have had in the past.
Verified
The cloud ticketing solution allows us to provide a quality service with added value to our customer
Reduction of customer waiting time, centralized management of the fleet, focus on the work to be carried out and not on the one lost to make it happen.
Verified
A Web App that delivers the needed functionality from a support system.
running the support desk, with minimum effort.
Verified
Service Management System that just works!
Truly enables our team to work effectively and manage the work items from start to end no matter what is involved or how complicated the work items can sometimes be. We are able to reduce our metrics across the board due to the options available and the way the system works.