I used autotask for 2 years at an IT firm. We used it for ticketing and CRM. I found it to be a pretty steep learning curve but once you had it it was very easy to use.

This software makes it a breeze to enter tickets, track project, and from a management perspective makes like great for reporting.

I have used Autotask PSA for my own time and expenses entry and to approve my team´s times and expenses. I was never too excited to use it as I struggled seeking some functionalities and reports.I

This is a powerful tool and love it!

When we were a smaller company it worked well. Once we grew past 15 users the software was difficult to configure to work with.

Out of the box, it has a lot going for it. But the setup time is not short. It's great for getting quick access to information about your customers, tickets, billings, etc.

Autotask PSA is a comprehensive software that includes everything from CRM capabilities to project workflow and automation tracking. The wide range of business functions covered is outstanding.

The product provides good quality, long conference with many participants, in addition, recording options are impressive along with the application sharing.

Its a great solution for small to medium businesses, but can take a while to get the hang of. It also shows how much hours you spent on service tickets.

I love having one program, to use for engineers to access our clients machines and monitoring issues

The software allows for ease of use when deploying pushes to the field. Very user friendly.

Sometimes getting help takes longer than I'd like. Overall it is great.

Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.

We were able to monitor not only our servers and other networking equipment, but all user laptops and desktops. This keeps the team on top of server and laptop issues to make our employees more efficient at their jobs.

It is appropriate for a small size company having less applications.

Raygun is the fantastic tool . we use it to test system fatal errors. We can log defects directly through jira integration.

I like raygun, it does exactly what I would like it to do.

Raygun provide detail about the issue happen with end user include their environment, product version, exception detail and other value information that we can use while investigate issues report by customers.

We were looking for an error log management software and this has given us exactly what we need.

All exceptions in one place, can the affected services\machine names which is really good

Its super helpful having a tool that allows me to offload the conscious effort of checking graphs, log aggregators, and similar health check mechanisms. Having a tool that alerts me when software is reporting abnormal behaviour allows me to better focus on my daily tasks. Aggregating reported errors, and providing historical data also helps with new team members being able to better understand the context around errors that may be new to them, and is great for identifying regression bugs.

The easy way to get it started in most programming languages and frameworks

It's a helpful software in my opinion

Not very good.

Easy to use, great team to work with, and always improving themselves to add more and bring new and innovative functionality to their systems.

The performance, for all custoemr s that are outside the US, the lag is causing frustration on our partners side.

Good

After getting past the initial setup, Impartner has been a great tool we are building on and looking forward to utilizing on a daily basis.

I'm able to handle the accounts and manage the partners whoever comes and see the traffic.

Overall experience is good. Our partners don't help sell our product, they are more subcontractors, so it required a lot of customizations. Our CSM [sensitive content hidden] is very helpful in solving questions and any issues we may have.

We managed to simplify the registration process, to have more personalized content, to continue to improve the portal and to self manage in multiple areas. We also work with a Technical Account manager and our Customer Success Manager, [sensitive content hidden], who support us on a regular basis with our plans.

The support I received from [sensitive content hidden]. He listened to what I needed as a solution and helped me build the most efficient platform to meet those needs.

It was a clear implementation project with proper support. Pragmatism ruled over trying to put all features in.

zukunftsorientierte Cloud Lösung Übersichtliche Plattform

Zuverlässige Versandabwicklung gegenüber den angebundenen Carriern.

Gute Anbindung und übersichtlicher Datenaustausch mit den Speditionen, leicht verständliche Plattform

The software and infrastructure that we support are mission critical to our clients. We need to be able to detect and alert our urgent response team as soon as we have an issue. PagerDuty has given us the flexibility to provide that high level of support and is flexible to meet our needs in terms of rotations and routing of issues.

Very reliable (too reliable sometimes) and easy to configure.

I'm glad my workplace has PagerDuty to ensure our notifications get routed and escalated correctly. We dabbled with alot of other methods and products to do what PagerDuty does and it gets the job done.

We have been able to create escalation chains because of which we are not missing any alerts now. With the reporting feature, we are able to target are the most common issues and bring the count down.

Excellent experience, perfect for managing our oncall rotations.

Knowing that you will get notified if a High priority ticket gets in the queue (without having to pick at your phone every time you get a work email like it used to be before PagerDuty).

Fully satisfied with this product, for such a price a really good application. Easy to setup, maintain and use. Highly recommend.

Fairly good, minus top drawbacks. Mostly gets out of my way.

The real time monitoring of our application is highly critical to deliver the higher degree end user experience and this platform helps us keep track of the health of our business application.

We have been able to roll out this tool to our team as well as others that we work along side. It has made it much easier to communicate alerts that are received. It has also significantly lowered the amount of noisy alerts that we receive as well as assist us in not missing alerts when we are not at our desks. A very convenient tool to have.

As a CMPRO DBA I log a lot of hours on CMPRO. I find the software very easy to use, but only gave it 4 stars because some of my users disagree with that. In response, CMPRO's user interface is being changed to make it easier for the average user to perform their jobs. One of the big Pros of CMPRO is the Customer Service. I know that if I need some help or changes or explanations or training, PSA is there to help me out. Using the built in issue reporting I get my issues straight to our dedicated contact or I can also call them direct. The issue reporting also allows regular users to turn in their issues. The training for CMPRO is also well done. We were able to set up monthly training sessions with one of the CMPRO trainers that is done on-line. The User's Guide that is built into CMPRO is well written and easy to navigate. The CMPROficiency website contains lots of information and tutorials to help with everything from process to just use. The annual CMPROficiency training introduces users to new developments and also allows users to connect with other CMPRO users and learn of ways that they are using CMPRO. One Pro and Con is that the software is continually evolving, from a different user interface to make it easier to navigate to added built in forms that follow CM requirements to new privilege structures. Our group has also requested a few customized forms to be built for our use. The process is easy and the support throughout is excellent.

Kerry and Kelly did an outstanding job of teaching the ALMDS team DOCCN and workflows. The PSA staff not only taught the ALMDS team proper procedures in CMPRO but as hosts they setup coffee, drinks (water and soda), snacks, cookies and donuts. None of which was asked for but was greatly appreciated we offered to pay but they would not accept it. I would look forward to more classes in the future.

Awful

CM Excellence, all packaged into one tool. CMPro provides all the tools you need to achieve high level CM throughout your organization. Below are just some of the things that Professional Systems Associates (PSA) delivers, all driven by workflows that you create, that help improve efficiency throughout our organization: -System Design and Product Baselines -Technical Data Packages -Document Repository -Software Repository -Inventory Management -Project Tracking -Powerful Reporting Tools w/ Metrics -...and much more And that's not all. PSA is responsive to all customer feedback, and are constantly searching for new connections that can be made within CMPro that can help their customers get exactly what they need out of the tool in the quickest and best manner possible. Their staff consistently provide top-notch support from one-on-one learning, visits to your site to explain how to better use the tool, to CMProficiency an annual training session for new users all the way to admin users of CMPro. Look no further than CMPro by PSA to meet all your CM needs.

In my experience, CMPRO is the best CM tool on the market. The workflow engine is extremely powerful and very flexible. it enables us to create very complicated custom work processes to track documents and drawings through their revision processes. It allows us to track software and hardware parts/programs over the products lifetime from design and contracting through manufacturing, maintenance/sustainment, and ultimately through disposal. We can store every type of document related to the process (MSWord, Excel, CAD, .pdfs, etc.) It is flexible enough to allow a range of processes from simple document storage in a repository, or to require strict revision control of changes to drawings and software updates. A user can become proficient in using CMPRO's functionality with minor training. The function/format of the search, create, and detail screens is standardized across the product. If you can use one, you can use all of them. Professional Systems Associates (PSA), the tools creator, is responds quickly to problem reports. They are also extremely responsive to user suggestions for new and/or improved user interface suggestions from their clients. Over the 15 years that I have been involved with the tool, they have made major changes to the software multiple times to make it more flexible, and powerful so even the most complicate workflows could be designed and automated by on-site administrative users. Reporting is made simple by making all standard search screen results exportable. The user can simply choose between a variety of output formats (including, xls, xlm, txt, pdf, etc.) before running the search. In addition, there is an ad hoc reporting feature that makes ALL fields in a table retrievable and allows more complicated criterion filtering and more extensive formatting possible. Overall, I have been extremely pleased with the tool and have NOT found any other tool we explored to be superior.

Pros: Modular and fully customizable, search and report on metadata, real-time dashboards, alerts & notifications, bird's eye views of important details. Cons: None Overall Use: Non-technical admin can easily maneuver the product. Workflows are pre-built with all functionality.

ConvergePoint offers one of the few - if not the only - turnkey product in the market. Scalable to your needs and modular, the Contract Management Software offers robust features and functionality. In addition, ConvergePoint has great resources and reference guides such as white papers, case studies, reports and how-to guides. The latest is a how-to guide on successfully implementing a contract management system: http://www.convergepoint.com/sharepoint-blog/how-to-successfully-establish-a-contract-management-system

Enhanced tracking of our contracts was the best feature.

Great tool to use for tracking contracts!

It helps you manage your contracts, create a contract from drafts easily and keep your documents and contacts in order.

This contract management software streamlines the entire contract management process on the SharePoint platform. The contract tracking software helps you manage each contract from beginning to end and everything in between. I like that you can collaborate with your team and share notes while reviewing documents separately. I also like that it notifies you of upcoming deadlines and expiration dates.

It's a very useful software for those doing business with contracts and licences.

This was a great entry level CLM for our organization. It helped bring about discipline and rigor to our review and approval process

It is very useful for me because I need to process huge data daily. Its wonderful speed I allows to improve processing time of the data.

It has very well documented process to set up the application. Customer Service is responsive. UI is very easy to understand.

The ability to visually map out the pipeline with components

This is the first time I have used an ETL tool and having manually coded ETL's in the past, I am impressed by the versatility and scope of CloverDX and in particular the ease of reading and writing data from anywhere to anywhere. It has been a fairly steep learning curve but well worth it and the Clover training course helped immensely in understanding how to understand and leverage the features of the tool. I use Clover daily and would see little point going back to hand coding ETL's

Data movement and transformation between business aplications.

Easy to use. Very good and simple visualization tools. Great customer support.

Clover has been an absolutely fantastic tool to use! I use it every day and love every minute of it! It has transformed my working life from sheer boredom (doing the same manual processes month after month) to being excited to come into work every day. For the team in the company I work in, it has been utilized to greatly decrease the turnaround time and data quality of the reports that we provide our clients.

I love that I don't need to loop against master records due to data parallelism. We haven't used data services yet, but are excited to use when we have the need for our own APIs. The product isn't always easy to use because of the items listed in the cons section. I'd really like to see: 1. The ability to embed dictionary values in SQL components the way you can with parameters 2. Be able to use jobflow components on a CloverDX as well as a server project. A big part of my clover work is the design of moving between jobflows and graphs. I have found developing with a CloverDX project useless because I can only design/code jobflows on a server project.

I would recommend this to anyone looking to automate data transfers and transactions as well as to make their lives easier working with their data.

CloverDX has helped my business run smoothly and keep things organized. I would definitely recommend.

Horrible j'ai perdu beaucoup d'argent

Je suis gérant d'un entreprise de communication qui crée des Site Web pour d'autre entreprise, je suis solvable et depuis 2019 mon entreprise a toujours connu de la croissance. Toujours dans le positif et mes rentrées d'argent mensuelles sont honorable pour 1 personne et surtout récurrentes. malgré cela, je ne fais soit disant pas partie des personnes admissibles et ceci sans explication valable, sans raison donné, juste un désolé mais c'est non. Et à coté de cela je suis sur que des sociétés tout juste créées obtiennent des accords sans soucis.

The ability to create a bank with no coding. A powerful API framework to customize bank experiences according to one's needs

Definitely eases the work load and redundant paperwork.

I am very happy and satisfied with the product because of it's ease of use and ability to maximize customize based on ones needs and services