Very impressed with this system - I have used many in the past including some of the big ones like SAP and Oracle and I have never had such a smooth deployment out to our user base. 150 users went live on this product in one week - we now have our engineers sending in their requests to the buying team who are checking the approvals seamlessly, budget holders see at a glance how much they have to spend and even the suppliers love the interaction they can have with us now. It really made a seismic shift in the way we approach our workflow and paper shuffling. But what really sold us on this system was the dynamic development - the team at Mikrofax are constantly pushing forward with new ideas and these filter into the system at a constant rate - we love the new invoice Approvals module that just went live at no extra cost to us. Would happily recommend.

Great application, very user friendly, saves time for the overall purchasing process and helps us in managing costs spending so that we are always in compliance with our allotted budget.

Our firm has been working with Mikrofax and their eProcurement software since 2004. In January 2013, we upgraded to eBuyerAssist, which the Purchasing Department has been extremely pleased with. The transfer of our data from the old system to the new was a challenge, but the Mikrofax team worked dilligently to ensure the transition went smoothly. The current solution is easy to navigate and utilize, while robust enough to provide all required functionality, such as creating requests, orders, RFQ's, matching invoices, receiving goods, and reporting. The Mikrofax support team has always quick to respond and correct any issues, which have been minimal, and are are always open to suggestions that could enhance their product. Overall, the solution has been an asset to the Purchasing Department in managing our day to day responsibilities, and we are hoping to eventually expand it's use to many of our global offices.

We use it for purchasing control and approval and it has proven to be very handful in both cost management and order tracking and approval. It is online based so the orders can be placed and approved at any time and any location which saves time enormously.

The provided solution is user friendly and fast.