We are not the most technical savvy people and we found the eBA people to be very patient with us as we got to grips with the system - in the end we have had a good experience with them - the system does what its supposed to do and has certainly provided the paperwork and admin support needed to track purchases. System proved to be very reliable.

We were asked to give our review of our use of the Mikrofax eProcurement product. Before opting for this solution, we did an extensive market survey and contacted several of their competitors. Our analysis team found Mikrofax to be the most competitive in terms of price vs functionality. Since we have been using the product over the past 18 months - we have absolute metrics that show the cost of our order raising has been reduced by about 40% in terms of time saved and the timely management information provided to the accounts department has been invaluable - plus our vendors seem to love it as well as they can interact with us via the vendor portal. Our buyers love the punchout facility.

I was tasked with reviewing 5 different eProcurement products - what impressed me about this product was their sales team was very knowledgeable about every aspect from usage to integration to deployment ; They responded to our numerous pre-sales questions within minutes allowing the project to move at a fast pace. We finally selected them for their innovation, and continuous development process - we have had the system for 4 months and have already seen new and interesting functionality provided to us at no extra cost like a full invoice approvals suite. Our staff like it find it much easier to use than our previous system - plus their 24/7/365 user support is not a myth - they answer the phone at 3am ! Cant beat that.

Convenient, simple, and easy.

We consolidated 4 different systems into this one and have gained a lot more efficiency