-Automatically generated approval emails make my life so much easier. -Being able to organize supplier contracts by end date

We found Mikrofax via Capterra and we also looked at some of the other solutions featured here but none had the feature depth we were looking for ; we did not want to be forced to get a new in 2 years - We were really impressed with the pre-sales process and demos ; Our CEO made the final decision and our eventual deployment was smooth and fast - we had our first orders out of the system on the first date of going live - 6 months in we have had no problems and have expanded the system by purchasing additional users and modules ; The system is robust, reliable and fast - we couldn't be happier.

We are an overseas engineering firm that needed a quick solution for a big project we had just won. Mikrofax reacted very fast to our needs and delivered everything they promised. I don't normally write reviews but they asked us what we thought of their work and I was happy to assist as they did a good job. We had several demos involving different departments - they all went without a hitch - all questions were answered well. Our account manager was efficient sometimes answering our emails within a few mins of us asking questions. Training was well organized and easy to follow. The thing that set them apart was their willingness to adapt the system to our needs - they convinced us they had a solid change control process in place to manage it. So far we are 5 months in and everything is working well - I understand that one of our suppliers was so impressed with our new ordering efficiency that they have been in contact with Mikrofax for their own business. If I had to fault them at all it would be that on first inspection their prices are a little higher than average and that did make us think twice - but I can tell you that they did listen to our budgetary and assisted us with the total cost to bring it within our budget (although they might not like us saying that here) and you definitely get what you pay for in this marketplace.

Good

record keeping and tracking of all RFQs, Orders and Support Contracts.