Verified
Inexpensive and you get what you pay for
This is an inexpensive, hosted document management platform. Unfortunately there is poor communication with customers on why consistent outages occur and odd error messages occur. I am in the process of looking for an alternative solution.
Verified
How I use it
Haven't bought a metal file cabinet it 15 years. I haven't seen any competition that can do what I need for the price.
Verified
What I have accomplished because of eFile Cabinet.
Three years ago, our office decided that we needed to step into the digital age and start making digital copies of documents. The reasons were for storage space capacity and for the ability to find documents when we needed them. Recently I have been asked about events that happened in Beaver City in the last three years and been able to find these documents with ease. Yesterday, I was asked about some very important easements and ownership that I could not find and have no way to know where these documents would be. This is the most expensive loss I have encountered in my time with Beaver City. It will take many days and maybe weeks to search for these documents and may never find them. That will not happen again to anyone in our office because they will be able to find important documents from this time forward. I love using eFile and being able to find answers to valuable and important questions.
Verified
Good Features and Secure but Document Sharing is Difficult.
We've been using eFileCabinet for a year now after previously using SmartVault. I like the many features, including the ability to create templates, tag documents and assign documents to employees but what really got us hooked are the emailing features. We love that you can email out sensitive documents with a password and specific restrictions. We find that having a document sharing system with our clients is difficult. I find SecureDrawer to be confusing to set up and use. Therefore, we don't use SecureDrawer as much and we can longer offer document sharing to our clients. Overall, we are satisfied with the product and how secure our system feels. I would recommend it to other small-medium businesses.
Verified
Reduced functionality
We need basic options for storing files and this platform provides.