Efilecabinet in my opinion is a refinded product and has been for many years, sometimes you dont need to fix a product. The did do upgrades to deal with Office365 integrations and did so in a fairly timely manner. We have been installing and administrating EFileCabinet for many years now and are happy overal with the product.

I have used this system for three years and until June of this year it worked well. There was the occasional hiccup but it was always addressed and addressed quickly by tech support. In early June files would randomly become corrupt and unusable. Although I have contacted tech support again and again it is now the end of August and this has not been resolved. Initially I was told that I was the only user experiencing the problem. I was later told that many users were having the issue and that I am now the only one still experiencing it. I have been told multiple times that the issue has been 'escalated' to some department or other and then I get an email asking for some piece of information or two and then nothing. No follow up, no correction. I am losing data on a daily basis and this is costing me untold $$$ in billable hours while my staff spends time recreating files and data instead of supporting my clients!!

We are happy with it but it has been frustrating. But for the price its a very good option.

I don't have space in my office for cabinets and we handle a lot of important information that can't be expose, all my files are safe and I don't need a cabinet that reduces my office space.

It is very intuitive software to use and very robust revision control on the files stored in it.