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Anonymous Reviewer

1 year ago

Verified

Great Support

great overall experience!

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Tenley W.

1 year ago

Verified

mHelpDesk Review

[SENSITIVE CONTENT] was a great help to me on [SENSITIVE CONTENT]. She was able to help me Synch thew invoices and payments I could not push over. Thank you!

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Maggie K.

1 year ago

Verified

Great customer service and ideas, but still has a few bugs.

This software is a great idea and was easy for our company to just integrate into our processes. It works well with Quickbooks, and we loved that we could format the invoices to our specifications. This was one of the biggest problems we had with other software programs that we tried. I have contacted Customer Service many times through email, chat, and by phone and have always been received with a readiness to help. Unfortunately, there are a few bugs that need to be fixed, so some of the innovative ideas that are available through this software, don't actually work without major glitches. We still have trouble with the mobile app, which was a huge reason for getting a scheduling software in the first place. I would say that this is the biggest con. Most other things we can work around until their project team is able to fix them. That being said, the user interface is very simple, the recurring contracts are a breeze to set up, and it allows for so many custom settings that I can't really imagine another program working for us. If the bugs that we've reported would be fixed, this program would be perfect.

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Joe C.

1 year ago

Verified

Excellent professional program

Completely streamlines and organizes our business. The best program we have used in 20 years. I would definitely recommend this to any type of business that offers a service to their customer.

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Greg R.

1 year ago

Verified

Amazing

Read my pros!