I highly recommend M HelpDesk!

It is a decent application so far. I know that they can improve and get better with more time.

So before mhelpdesk, we would create hand written invoices and then have to re-enter them into the system and then we would send out another electronic invoice. This created a lot of work but made it so we didn't forget about billing a client, which happened more then I would like to admit. A lot of time was spent at night and not with my family having to do the "paper work" that went along with having my own business. With mhelpdesk, I enter the work once, I submit it via email immediately and even better yet, I have clients paying me on the spot. i also have more time in the evening now. Not to say that I don't work at all, but now I know I don't have to get all my billing done. This is only touching on just one of the great things about this system. We have been able to track clients better, organize our schedules easier, it's even been great having a record of who has paid what and when. I actually went into the system the other day to received funds from a client and noticed that they missed an invoice. I resent them the email with a follow up note, they responded and apologized for missing the payment. Mhelpdesk just helped save my company $312.50 that we may not have noticed before. The system for us is great! I have more time, my pockets are a little healthier, and I'm tracking my clients better. Our thanks to Vincent and the rest of the mhelpdesk team!

Easily the best customer support I've experienced in quite some time!

When it works its great.