The app could take calls and be customized but for a fast paced on demand service is basically useless.

This product is really useful especially for small and medium businesses. with their online and mobile tools you can easily access your account.

I would recommend this program to anyone who runs a small business.

I was given a quote from mHelpDesk two years ago and decided to give them a try recently. I understand that pricing increases over the years but when I got my first monthly bill it was significantly more than the quote I received. I was fine with this price because, as I said, I realize that prices increase a bit over the years. Then I got the second monthly bill and it was almost 300% more than the original quote I was given and double the first month's bill. I called mHelpDesk and they informed me that the first month's payment was 50% as a promotion and the second month's bill is what I would be charged on a monthly basis. This was not made clear to me at all! Then when I told them I wanted to cancel because the bill was far more than I wanted to pay, they said that they do not give refunds! I didn't even use the service the second month and the payment was comparable to a car payment! I definitely do not recommend this company. Go with Jobber - they are much cheaper and offer the same services that mHelpDesk does. Jobber is also a lot more user friendly.

Syncs with QuickBooks